Sabrina's Rewards - Terms & Conditions
Effective as of August 1st, 2026
ELIGIBILITY
This Sabrina’s Cafe (“Sabrina’s) Rewards Program (the “Program”) is open to legal residents of the United States of America, for their personal use only. Persons under the age of 18 may not enroll or participate. Enrollees in the Program are herein referred to as “Members” or “you”.
HOW SABRINA’S REWARDS WORKS
Members may accumulate loyalty points (“Points”) that entitle them to Sabrina’s benefits or other rewards (“Rewards”) at participating restaurants in Pennsylvania and New Jersey. Participating locations may change from time to time, and the participating list of locations is included herein. Reward redemption is subject to availability and cannot be combined with other promotions, special offers, discounts, or coupons unless a specific promotion explicitly allows it. Points are awarded with each qualifying purchase in relation to the amount spent at participating locations.
HOW TO ENROLL
To enroll in the Program and start earning Points, Members can sign-up at www.sabrinascafe.com or in-store at the point of sale. Members can opt-in to receive marketing communications via e-mail or SMS, in accordance with and subject to our Privacy Policy, available at www.sabrinascafe.com/privacy-policy/ (as updated from time to time). Members do not have to opt-in to marketing communications to participate in the Program and opting out of marketing communications will not prevent you from receiving non-marketing, transactional messages about your account or material changes to the Program or these Terms and Conditions.
Participation in the Program requires you to provide your first name, last name, email address, mobile telephone number, and marketing preferences. You may optionally provide your birthdate to receive birthday-related Rewards. If you do not provide a birthdate, you will not be eligible for birthday Rewards. You may also be asked to provide other optional information. Your personal information will be handled in accordance with our Privacy Policy. Please review the Privacy policy to understand how Sabrina’s collects, uses and discloses information about Members and how to update or change your personal information and/or the ways Sabrina’s communicates with you.
Only one Sabrina’s Rewards account registered to you is permitted and additional accounts in your name or otherwise controlled by you may be made inactive by Sabrina’s at any time. If we deactivate or combine accounts, we will use reasonable efforts to preserve your Points, except in cases of suspected fraud, abuse, or unlawful activity.
ACCUMULATING POINTS
Points can be accumulated after your Program enrollment. In order to accrue Points from qualifying purchases you must either (i) present your Sabrina’s Rewards QR code for scanning at the point-of-sale at a participating Sabrina’s restaurant at the time of payment or (ii) be logged into your account on Sabrina’s online web ordering website at the time of placing an online order with the same mobile phone number and email address as those used by your Sabrina’s Rewards account. You will not be awarded Points for online purchases if you check out as a guest or with different account information than that associated with your Sabrina’s Rewards account. Sabrina’s reserves the right to retroactively award Points for in-store and online purchases not meeting these conditions at its sole discretion and only upon provision of a valid receipt. Sabrina’s will not retroactively award Points for purchases occurring before Sabrina’s Rewards enrollment or purchases made more than 30 days prior to a request made to Sabrina’s for such credit. Under no circumstance will Sabrina’s retroactively award Points for more than two purchases on one transaction date, two purchases within one calendar week, or four purchases within one calendar month. If a technical error prevents Points from posting, we will use reasonable efforts to investigate and correct the issue upon request and receipt validation.
To accrue Points, a qualifying purchase must be paid with cash, a valid credit or debit card, a mobile wallet, or a Sabrina’s gift card. Each Sabrina’s Rewards account is limited to three qualifying purchases per day.
Some exclusions apply. For example, purchases of catering menu items, alcoholic beverages, and Sabrina’s gift cards (including activations or reloads) do not accumulate Points. Taxes, tips, donations, and fees, including, without limitation, delivery fees, bag fees, service fees, convenience fees will also be excluded from a purchase total when computing qualifying purchases. Purchases at non-participating locations will not qualify for Points. Any qualifying purchases that are voided or cancelled will result in a reversal of Points accrued from those purchases. These exclusions and limits are material terms of the Program.
REDEEMING REWARDS
Once a Member accumulates the Points needed for a Reward, the Member can redeem their Points in the Rewards section of their account at the time of payment.
Rewards that consist of Sabrina’s menu items are valid at participating Sabrina’s restaurants and subject to availability. Sabrina’s may allow Members to redeem Points for other things such as merchandise. Once Points are redeemed, you cannot regain them. Except where required by law or where we determine (in our reasonable discretion) that an error occurred, redeemed Points are not refundable or exchangeable for cash. If a Reward is unavailable due to our error at the time you attempt to redeem it, we will use reasonable efforts to offer a comparable substitute or re-credit the Points.
Rewards expire if not used or claimed within 60 days after they have been added to a Member’s account. Redemption of Rewards is subject to availability of the selected Rewards at the time of redemption. Rewards can only be redeemed at participating Sabrina’s locations. An opt in or activation may be required for particular Rewards, as specified in the announcement of, and/or any terms and conditions for, such Rewards.
TRACKING YOUR ACCOUNT; POINTS EXPIRATION
Members can view and track qualifying purchases and available Points by checking their Rewards account. This can be done by visiting www.sabrinascafe.com and completing an account lookup with the mobile number you enrolled in the Program with. Sabrina’s reserves the right to change the number of Points required to earn Rewards and/or the benefits associated with one or more Rewards in its sole discretion at any time. Points expire after 365 days of account inactivity (i.e., no qualifying purchases), unless sooner terminated as a result of an account being deactivated as provided herein. We will use reasonable efforts to provide notice of material changes that adversely affect Points or Rewards, and such changes will apply prospectively except as required to address fraud, abuse, or legal compliance.
SPECIAL OFFERS
Sabrina’s may from time to time in its sole discretion make available to select or all Members in Sabrina’s Rewards the opportunity to earn additional Points, bonus Rewards, and/or digital achievement “badges” or other program features, through special offers, challenges, bonuses, or other promotions. The terms, conditions, benefits, and eligibility applicable to any such special offers will be determined by Sabrina’s in its sole discretion and communicated to Members in conjunction with any such offers. An opt-in or activation may be required to participate in some such special offers, as specified in the announcement of, and/or any terms and conditions for, such special offers. Because any terms and conditions associated with any such special offers may be different from or in addition to provisions of these Terms and Conditions, you should read any such terms and conditions carefully before participating. Bonus Rewards may be subject to an expiration time and date that may be soon after the bonus Reward is deposited in an account. Sabrina’s may discontinue or alter the terms of any Rewards program special offers at any time.
LIMITATIONS, RESTRICTIONS, AND OTHER TERMS
Your digital Sabrina’s Rewards card, ID number, scannable code or other identifier associated with the Sabrina’s Rewards account and any accumulated Rewards is personal to you and may not be sold, transferred, or assigned to, or shared with, family, friends, or others, or used by you for any commercial purpose. You may have only one Sabrina’s Rewards account.
Sabrina’s determinations of Member eligibility or any questions or disputes arising under the Sabrina’s Rewards Program, these Terms and Conditions, or any other Sabrina’s Rewards program rules or restrictions shall be final and binding and not subject to challenge or appeal. Sabrina’s may make determinations regarding the Program, but you may contact us to dispute errors or decisions affecting your account as described in the Dispute Resolution section below.
Without notice to you, Sabrina’s reserves the right to suspend and/or terminate any Sabrina’s Rewards account and/or your participation in Sabrina’s Rewards if Sabrina’s determines in its sole discretion that you have violated these Terms and Conditions, you have more than one Sabrina’s Rewards account, or that the use of your Sabrina’s Rewards account is unauthorized, deceptive, fraudulent, unlawful, or intentionally subverts the purposes of these Terms and Conditions. Sabrina’s may, in its sole discretion, suspend, cancel, or combine accounts that appear to be duplicative. In the event that your participation in Sabrina’s Rewards is terminated, then all accumulated Points and Rewards in your account are void.
We may suspend or terminate your account for fraud, abuse, unlawful activity, or material violation of these Terms and Conditions. Where practicable, we will provide notice and an opportunity to correct issues before termination. If we terminate your account for reasons other than fraud, abuse, or unlawful activity, we will provide a reasonable opportunity to redeem available Rewards before forfeiture, subject to applicable law and operational constraints.
There may be a limited number of a particular Reward available, and those Rewards will be delivered on a first-come, first-served basis. Sabrina’s reserves the right to modify, amend, or revise the Rewards that are made available. Members may not rely on the continued availability of a particular Reward. The number of Points required to redeem any Reward may be substantially increased, any Reward may be withdrawn, and restrictions on any Reward or its redemption may be imposed by Sabrina’s or the third party supplying the Reward. Sabrina’s reserves the right to substitute Rewards of comparable or greater value if any redeemed Reward becomes unavailable for any reason. The actual Reward may vary from the Reward pictured.
We will use reasonable efforts to provide advance notice of material adverse changes to Rewards availability or Point requirements.
Sabrina’s is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers, or providers, computer equipment, software, failure of any e-mail as a result of technical problems or traffic congestion on the Internet or at any website, or any combination thereof, including, without limitation, any resulting error in computing qualifying purchases or any unavailability of Rewards, or any injury or damage to any Member’s or any other person’s computer or mobile device related to or resulting from participation in the Program. If, for any reason, the Program is not capable of running as planned, including due to errors of any kind or nature, infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures, or any other causes beyond the control of Sabrina’s which corrupt or affect the administration, security, fairness, integrity, or proper conduct of any Sabrina’s Rewards program, Sabrina’s reserves the right in its sole discretion to cancel, terminate, modify, or suspend the Sabrina’s Rewards program or otherwise respond to the circumstances as Sabrina’s deems appropriate.
EMPLOYEE PARTICIPATION
Sabrina’s does not allow employee participation in the Sabrina’s Rewards program.
CHANGES TO SABRINA’S REWARDS
Sabrina’s reserves the right to change, update and/or discontinue, in whole or in part, the Program or any portion of the Program, all or any portion of these Terms and Conditions, and/or any policy, FAQ, guidelines or disclosures pertaining to Sabrina’s Rewards, at any time in its sole discretion and without advance notice to you or any other participants. Unless otherwise specified, any changes or modifications will be effective immediately upon posting the revisions to these Terms and Conditions, and you waive any right you may have to receive specific notice of such changes or modifications. If we change or modify these Terms and Conditions, we will revise the “last updated” date located at the top of these Terms and Conditions. If you continue to participate in the Sabrina’s Rewards program by earning Points, redeeming Points, logging into your account or otherwise participating in the program in any way after a change to these Terms and Conditions, you will be deemed to have read, understood and unconditionally consented and agreed to such changes; therefore, you should review these Terms and Conditions and applicable policies and FAQs frequently to understand the terms and conditions that apply to Sabrina’s Rewards. If you do not agree to these Terms and Conditions, you must stop participating in Sabrina’s Rewards.
LIMITATIONS ON LIABILITY
UNDER NO CIRCUMSTANCES SHALL SABRINA’S BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF YOUR PARTICIPATION OR USE OF THE PROGRAM, ANY REWARDS, POINTS, REDEMPTIONS FOR ELIGIBLE PRODUCTS. BY PARTICIPATING IN THE PROGRAM, YOU AGREE THAT SABRINA’S HAS NO RESPONSIBILITY OR LIABILITY FOR ANY EXPENSE, LOSS, COST, INJURY, DAMAGE, OR ANY OTHER MATTER OR THING WHATSOEVER, HOWEVER SUFFERED OR CAUSED DIRECTLY OR INDIRECTLY ARISING OUT OF OR RELATED TO THE PROGRAM OR THESE TERMS, INCLUDING WITHOUT LIMITATION: (I) ANY FAILURE, DELAY OR DECISION BY SABRINA’S IN ADMINISTERING THE PROGRAM, REWARDS OR THESE TERMS AND CONDITIONS, INCLUDING REVISIONS THERETO; (II) UNAUTHORIZED USE BY ANY THIRD PARTY OF YOUR REWARDS ACCOUNT; OR (III) THE LOSS, THEFT, OR DELAYED NOTIFICATION OF ANY POINTS OR REWARDS ISSUED UNDER THE PROGRAM OR THESE TERMS AND CONDITIONS. ANY LIABILITY SABRINA’S MAY HAVE TO YOU FOR ANY NEGLIGENCE, BREACH OF CONTRACT, OR OTHER CLAIM, IS LIMITED TO CREDITING YOUR REWARDS PROGRAM ACCOUNT WITH THE POINTS AND/OR REWARDS SO DETERMINED TO BE EARNED BY YOU. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, THEREFORE SUCH EXCLUSIONS MAY NOT APPLY TO YOU.
ARBITRATION; GOVERNING LAW; ENTIRE AGREEMENT; CONSTRUCTION.
These Terms and Conditions provide that all disputes, controversies, or claims arising between you and Sabrina’s will be resolved by BINDING AND FINAL ARBITRATION administered by the American Arbitration Association (AAA). The arbitration will be covered by AAA’s consumer arbitration rules, which are available at www.adr.org. ACCORDINGLY, YOU AGREE TO GIVE UP YOUR RIGHT TO GO TO COURT (INCLUDING IN A CLASS ACTION PROCEEDING) to assert or defend your rights (except for matters that may be taken to small claims court or as it relates to provisional or injunctive relief) and your right to a trial by jury. Your rights will be determined by a NEUTRAL ARBITRATOR and NOT a judge or jury and your claims cannot be brought as a class action. These Terms and Conditions shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania without regard to any conflict of law rules or principles. These Terms and Conditions constitute the entire agreement between you and Sabrina’s with respect to the Program. If any provision of these Terms and Conditions is determined to be illegal or unenforceable, that provision will be eliminated to the minimum extent necessary so that these Terms and Conditions shall otherwise remain in full force and effect and enforceable.
CONTACT US
Questions or disputes about the Program, Points, Rewards, or your account should be submitted to us at care@sabrinascafe.com with supporting information (e.g., receipt, date, location). We will review and respond within a reasonable time. Nothing in these Terms and Conditions limits any rights you may have under applicable law.
PARTICIPATING LOCATIONS
Art Museum
1804 Callowhill St,
Philadelphia, PA 19130
(215) 636-9061
University City
227 N 34th St,
Philadelphia, PA 19104
(215) 222-1022
South Street
2101 South St,
Philadelphia, PA 19146
(445) 223-1419
Wynnewood
50 E Wynnewood Rd,
Wynnewood, PA 19096
(484) 412-8790
Collingswood
714 Haddon Ave,
Collingswood, NJ 08108
(856) 214-0723
SUMMARY OF RECENT REVISIONS TO THESE TERMS AND CONDITIONS
None